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Technical support

Keeping up with ever-changing technologies can be almost impossible. This is especially true if you have other things to do—like run a business!

That’s why we have a full team of technical, software, and development professionals ready to save you from whatever tech headache you’re dealing with.

“I just wanted to let you know I’m feeling very pleased this morning as I offered my Calendly/Stripe option to a parent who was enquiring via the website contact form, and they booked a session! And I can see they’ve automatically been added to my MailChimp list too! It’s so cool and feels great to know that I’ll be giving them something valuable and getting paid for it even though they’re unlikely to work with me beyond the phone call!

I’m so pleased seeing the lovely funnel you’ve all helped to build is starting to bring in some revenue! Thanks again for all the hard work and support.”

Sarah Pagdin,

2diverse

“A very special shoutout regarding the help I got from Michelle Medd on all kinds of technology matters. I’ve worked with technology people for a long time (and was CEO of a small technology company, so I speak the language). I found Michelle to be creative, analytical, and very resourceful—even in the eye of the hurricane—yet she remained calm and comforting every step of the way. One of the best technology talents I’ve ever met.”

Tom Hurshell,

Teacher Tom

With help from the MIST team, Dunder Mifflin moved its entire website to WordPress

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Frequently-Asked Questions

We understand that not everyone is tech-savvy, and that’s completely okay! Our dedicated tech team is here to handle all the technical aspects for you. From setting up and configuring digital platforms to integrating learning management systems and ensuring a seamless online experience, we’ve got you covered. 

You can focus on your expertise, and we’ll take care of the tech intricacies, ensuring everything runs smoothly and effectively. Our goal is to provide you with a hassle-free experience, allowing you to concentrate on delivering valuable content while we handle the technology behind the scenes. 

We can help either way. If you want to manage everything independently after the initial setup, we will empower you to do so. If tech isn’t your thing and you want ongoing support, we can do that too. The choice is yours and you aren’t locked into anything.

Once you’re set up, we’ll provide any required training, so you’ll have the tools and knowledge needed to handle the day-to-day management on your own. We prioritize user-friendly solutions and provide clear instructions to ensure that you feel confident. 

However, should you ever need additional support, have questions, or want to explore further optimizations, our tech team is always here to assist you. We believe in providing ongoing support to ensure your continued success, and can give you a tailored estimate for providing continued support.  

Absolutely! If you’re encountering challenges or seeking improvements, we’re here to assist. Our tech team can evaluate your current setup, identify areas for enhancement, and make recommendations tailored to your specific needs.

Whether you’re facing technical issues, seeking additional features, or considering migrating to a more efficient platform, we can guide you through the process. Our team is experienced in migrations, ensuring that the transition is smooth.

If you have specific tech needs in mind, we’re here to offer tailored recommendations. We understand that the myriad of options for hosting, development, LMS (Learning Management System), CRM (Customer Relationship Management), and other tech solutions can be overwhelming. We’ll help you select the right tools tailored to your specific needs. Our tech team is here to guide you through the decision-making process.

Certainly! We have a list of recommended platforms and tools that we’re happy to share with you. We make recommendations by taking into consideration the specific needs of your business, any specifications you have, and whether or not you need room to scale. All recommendations we make are based on their proven reliability.

“Working with MIST was very easy. Interacting with Bilal made the migration stress-free and he was always available whenever I had any questions or concerns. We are very happy with the outcome.”

Jeff Griffiths,

WorkForce Strategies International

Let’s work together to make your tech project happen! 🪄✨